End-to-end motor claims

Get the world’s most advanced, data driven, end-to-end motor claims processing capability – driving efficiencies, cost control and enhanced customer engagement.

First Notice of Loss

Digital Garage Claims

Your customers can lodge their own claims online using Digital Garage for a seamless experience that gets you one step closer to no-touch claims processing.

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Features

Customisable FNOL survey

3D damage capture

Repair tracking

Photo capture

Repair shop selection

Value

Process efficiencies

Customer engagement

Cost control

Repairer Allocation

AudaTarget

Set the claim up for success with intelligent data-driven repairer allocation tool, AudaTarget.

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Features

Reserving

Repairer allocation using predictive analytics

Repairer capacity / scheduling

Total Loss Risk Assessment

Image capture requests via SMS

Highly configurable

Value

Process efficiencies

Customer engagement

Cost control

Estimating & Assessing

AudaNet

Connect to the world’s most advanced estimating, assessment and communications platform, AudaNet.

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Features

Claims system integration

OEM VIN + VIN decode vehicle identification

OEM labour & paint times

Total Loss Decision Engine

Customisable workflow engine

Qapter 2D & 3D damage capture

OEM part numbers & pricing

eScribe / Thatcham methods integration

Value

Process efficiencies

Customer engagement

Cost control

Estimating & Assessing

AudaBridge

Communicate with non-AudaNet repairers and consume their estimates with AudaBridge. This enables a comparison by assessors and auditors within AudaNet.

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Features

Intelligent PDF estimate importing

AudaNet comparison quoting

Value

Process efficiencies

Cost control

Virtual Assessments

RulesCheck

Sophisticated virtual assessor, RulesCheck electronically assesses all AudaNet estimates, creating a higher percentage of claims that don’t require assessment.

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Features

Virtual assessing

Highly configurable

Flags to assess by exception

Value

Process efficiencies

Cost control

Claims Visibility

AudaWatch

Give your customers better transparency throughout the repair process with AudaWatch.

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Features

Track repairs

Communicate with customers

Monitor shop performance

Value

Process efficiencies

Customer engagement

Automatic Invoicing

AudaInvoice

Generate invoices automatically with authorised AudaNet and AudaBridge calculations using AudaInvoice.

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Features

Automated invoices

Customisable batch invoicing

Automated payment reconciliation

Finance system integration

Value

Process efficiencies

Cost control

Business Insights & Analytics

AudaAnalytics

Access quality, comprehensive analytics and business insights across motor claims processed through AudaNet and AudaBridge with AudaAnalytics.

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Value

Process efficiencies

Cost control

Customer engagement

Recoveries & Settlements

Quantex

Designed to tackle widespread industry inefficiencies in the recovery and settlement claims process, Quantex addresses outdated manual processes, streamlining communication between insurers on a single online platform.

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Value

Process efficiencies

Cost control

Customer engagement

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